3D not working when connecting to TV (PowerDVD 14)
Reply to this topicCyberLink's free BD Advisor diagnostic software helps check your PC system is ready to play high-definition Blu-ray Discs. The drive supports 4K Ultra HD Blu-ray playback using included CyberLink software. The drive can read and write to all BDXL discs1 including BD-R triple-layer 100GB media, BD-R quad-layer 128GB media, and BD-RE triple layer 100GB media, as well as conventional Blu-ray discs (single-layer 25GB media and dual-layer 50GB media). CyberLink BD & 3D Advisor 2.0.4606.0 CyberLink BD & 3D Advisor is a smart program that checks and shows you if your computer is able to play Blu-Ray Discs and 3D videos. Software Information of CyberLink BD & 3D Advisor.
d_matNewbie Private MessageJoined: May 21, 2015 19:45Messages: 31Offline
After checking for the Blu-ray Disc compatibility, click Save Log and then attach the.zip file to the question. (BD part) (BD part) After checking for the Blu-ray 3D compatibility, click Save Log and then. This product is a bundle The main product Pioneer BDR-2212 is an internal BD/DVD/CD writer that supports Blu-ray playback by using the provided Cyberlink software The bundle includes - Cyberlink Media Suite 10 - SATA cable to connect to your desktop PC motherboard - mounting screws to install the drive into your desktop PC tower The Pioneer.
Solved byMay 21, 2015 21:20 I ran the BD-3D Advisor and it says my system is capable of playing 3D blu rays. Anaglyph 3D works on my laptop's display. But when I connect my laptop to my TV via HDMI, PowerDVD detects my HDMI 1.4 3D TV but when I turn 3D mode on, the screen goes blank and I get a message saying that there are multiple displays and that I need to change the 3D mode.Any way to fix this?
Operating system is Windows 8.1 btw.
Here's the info from the Advisor:
Check Item3D Ready?Info
CPU : AMD A10-5750M APU with Radeon(tm) HD Graphics Yes
__dwItemID=1001__ : szLibCPUName = AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50GHz
__dwItemID=1002__ : dwLibClockRate = 2495
__dwItemID=1003__ : dwLibFamily = 15, dwLibModel=3, dwLibStepping=1
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=1
__dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=AMD A10-5750M APU with Radeon(tm) HD Graphics
__dwItemID=1007__ : szWMIManufacturer=AuthenticAMD
__dwItemID=1008__ : dwWMIMaxClockSpeed=2500
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Athlon 64 FX
GPU (Hardware acceleration) : AMD Radeon HD 8600M SeriesYes
Hardware Dual-Video Decoding Capability for MVC : YesYes
System Memory : 4096 MBYes
Operating System : Windows 8 Yes
Operating System : Windows 8 Yes
Graphics Card : AMD Radeon HD 8600M Series
__dwItemID=1301__ : Adapter Compatibility: Advanced Micro Devices, Inc.
__dwItemID=1302__ : VideoProcessor: AMD Radeon Graphics Processor (0x6660)
Graphics card video memory : 1024 MB
Graphics Card Driver : 14.502.1014.0Yes
__dwItemID=1501__ : 2D Driver=14.502.1014.0
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
__dwItemID=1601__ : Driver 0:
__dwItemID=1602__ : [E:] hp DVD RAM UJ8C2
__dwItemID=1603__ : eHCMDrvType=0x00006fc7
__dwItemID=1604__ : CDRom=1 DVDRom=1 BDRom=0 HDDVDRom=0
__dwItemID=1611__ : Driver 1:
__dwItemID=1612__ : [F:] PIONEER BD-RW BDR-XD05
__dwItemID=1613__ : eHCMDrvType=0x002c6fc7
__dwItemID=1614__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=0
Blu-ray Disc Drive : [F:] PIONEER BD-RW BDR-XD05 Yes
Disc Drive : [F:] PIONEER BD-RW BDR-XD05 Yes
Software Player : PowerDVD 14 Yes
Software Player : PowerDVD 14 Yes
Video Connection Type : Internal connectionYes
3D Display : Internal display
Program version : 2.0.7510.0
System language : 1009 ENC English English
Time : Thu May 21 21:01:39 2015
System Name :
Computer : Notebook
Player Capability for Bonus View : YesYes
Player Capability for BD Live : YesYes
Hardware Dual-Video Decoding Capability for H.264 : NoneNo
More Info
Hardware Dual-Video Decoding Capability for MPEG-2 : NoneNo
More Info
Cyberlink Bd & 3d Advisor For Mac Os
Hardware Dual-Video Decoding Capability for VC-1 : NoneNo
More Info
Network Capability : YesYes EDID:
EDID BYTES:
0x 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
------------------------------------------------
00 | 00 FF FF FF FF FF FF 00 30 E4 72 03 00 00 00 00
10 | 00 16 01 04 90 26 15 78 02 57 25 9A 5B 58 9C 27
20 | 1A 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
Cyberlink Bd Solution
30 | 01 01 01 01 01 01 26 2A 40 40 61 84 24 30 30 20
40 | 35 00 7E D7 10 00 00 19 13 1C 40 40 61 84 24 30
50 | 30 20 35 00 7E D7 10 00 00 19 00 00 00 00 00 00
60 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02
70 | 00 0C 47 FF 0A 3C 64 21 26 3B 64 00 00 00 00 E8
80 | A4 00 55 0B 10 FC DC 07 A7 31 66 77 0C FC DC 07
90 | 00 80 00 00 00 00 55 0B 00 00 55 0B 00 00 55 0B
A0 | 00 00 01 00 3C FC DC 07 0D 31 66 77 00 00 00 00
B0 | 00 00 00 00 49 31 66 77 00 00 00 00 0C FC DC 07
C0 | 88 FC DC 07 88 FC DC 07 60 C3 68 82 2C F5 DE F2
D0 | 48 FC DC 07 CE BE EB 76 00 00 55 0B 5C FC DC 07
E0 | F8 5A 02 10 00 00 55 0B 79 51 02 10 00 00 00 00
F0 | 98 FC DC 07 76 52 02 10 00 00 00 10 00 00 00 00
HDMI1.4 Capability:
AMD Radeon HD 8600M Series HDMI1.4 stereo: Unsupported
This message was edited 5 times. Last update was at May 23. 2015 11:51
ReplyCyberLink-MichaelSenior ContributorPrivate MessageLocation: EuropeJoined: Apr 18, 2007 04:05Messages: 7418Offline
May 22, 2015 02:05 Hallo,
die Karte unterstützt kein HDMI 1.4 :
AMD Radeon HD 8600M Series HDMI1.4 stereo: Unsupported
gruß
Michael Technical Support
Werde Facebook Fan
Replydie Karte unterstützt kein HDMI 1.4 :
AMD Radeon HD 8600M Series HDMI1.4 stereo: Unsupported
gruß
Michael Technical Support
Werde Facebook Fan
d_matNewbie Private MessageJoined: May 21, 2015 19:45Messages: 31Offline
May 22, 2015 15:41 Yeah, not sure why that is. AMD says the video card supports HD3D.
Replyd_matNewbie Private MessageJoined: May 21, 2015 19:45Messages: 31Offline
May 22, 2015 19:15Quote:Hallo,
die Karte unterstützt kein HDMI 1.4 :
AMD Radeon HD 8600M Series HDMI1.4 stereo: Unsupported
gruß
Michael
die Karte unterstützt kein HDMI 1.4 :
AMD Radeon HD 8600M Series HDMI1.4 stereo: Unsupported
gruß
Michael
I ran BD-3D Advisor again with my laptop connected to my TV via HDMI and now it says that HDMI 1.4a Stereo is supported. So now I am really not sure why it does not work.
<HTML> <HEAD><TITLE>CyberLink BD & 3D Advisor</TITLE></HEAD> <BODY> <TH>Check Item</TH><TH>3D Ready?</TH><TH>Info</TH>
| CPU : AMD A10-5750M APU with Radeon(tm) HD Graphics | Yes | |
| __dwItemID=1001__ : szLibCPUName = AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50GHz | ||
| __dwItemID=1002__ : dwLibClockRate = 2495 | ||
| __dwItemID=1003__ : dwLibFamily = 15, dwLibModel=3, dwLibStepping=1 | ||
| __dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=1 | ||
| __dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4 | ||
| __dwItemID=1006__ : szWMIName=AMD A10-5750M APU with Radeon(tm) HD Graphics | ||
| __dwItemID=1007__ : szWMIManufacturer=AuthenticAMD | ||
| __dwItemID=1008__ : dwWMIMaxClockSpeed=2500 | ||
| __dwItemID=1009__ : bBatteryExist=0 | ||
| __dwItemID=1010__ : szGuess=Athlon 64 FX | ||
| GPU (Hardware acceleration) : AMD Radeon HD 8600M Series | Yes | |
| Hardware Dual-Video Decoding Capability for MVC : Yes | Yes | |
| System Memory : 4096 MB | Yes | |
| Operating System : Windows 8 | Yes | |
| Operating System : Windows 8 | Yes | |
| Graphics Card : AMD Radeon HD 8600M Series | ||
| __dwItemID=1301__ : Adapter Compatibility: Advanced Micro Devices, Inc. | ||
| __dwItemID=1302__ : VideoProcessor: AMD Radeon Graphics Processor (0x6660) | ||
| Graphics card video memory : 1024 MB | ||
| Graphics Card Driver : 14.502.1014.0 | Yes | |
| __dwItemID=1501__ : 2D Driver=14.502.1014.0 | ||
| __dwItemID=1502__ : COPP=Yes | ||
| __dwItemID=1503__ : RGBOverlay=Yes | ||
| __dwItemID=1504__ : DEVICE=N/A | ||
| __dwItemID=1601__ : Driver 0: | ||
| __dwItemID=1602__ : [E:] hp DVD RAM UJ8C2 | ||
| __dwItemID=1603__ : eHCMDrvType=0x00006fc7 | ||
| __dwItemID=1604__ : CDRom=1 DVDRom=1 BDRom=0 HDDVDRom=0 | ||
| __dwItemID=1611__ : Driver 1: | ||
| __dwItemID=1612__ : [F:] PIONEER BD-RW BDR-XD05 | ||
| __dwItemID=1613__ : eHCMDrvType=0x002c6fc7 | ||
| __dwItemID=1614__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=0 | ||
| Blu-ray Disc Drive : [F:] PIONEER BD-RW BDR-XD05 | Yes | |
| Disc Drive : [F:] PIONEER BD-RW BDR-XD05 | Yes | |
| Software Player : PowerDVD 15 (30-day trial version) | Upgrade | More Info |
| Software Player : PowerDVD 15 (30-day trial version) | Upgrade | More Info |
| Video Connection Type : Digital(with HDCP) | Yes | |
| 3D Display : HDMI 1.4 enabled 3D TV | Yes | |
| Program version : 2.0.7510.0 | ||
| System language : 1009 ENC English English | ||
| Time : Fri May 22 19:09:11 2015 | ||
| System Name : | ||
| Computer : Notebook | ||
| Player Capability for Bonus View : Yes | Yes | |
| Player Capability for BD Live : Yes | Yes | |
| Hardware Dual-Video Decoding Capability for H.264 : None | No | More Info |
| Hardware Dual-Video Decoding Capability for MPEG-2 : None | No | More Info |
| Hardware Dual-Video Decoding Capability for VC-1 : None | No | More Info |
| Network Capability : Yes | Yes | |
| EDID: EDID BYTES: 0x 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F ------------------------------------------------ 00 | 00 FF FF FF FF FF FF 00 4C 2D 7D 0A 01 00 00 00 10 | 2E 16 01 03 80 79 44 78 0A EE 91 A3 54 4C 99 26 20 | 0F 50 54 BD EF 80 71 4F 81 C0 81 00 81 80 95 00 30 | A9 C0 B3 00 01 01 02 3A 80 18 71 38 2D 40 58 2C 40 | 45 00 24 72 42 00 00 1E 66 21 56 AA 51 00 1E 30 50 | 46 8F 33 00 24 72 42 00 00 1E 00 00 00 FD 00 18 60 | 4B 0F 51 17 00 0A 20 20 20 20 20 20 00 00 00 FC 70 | 00 53 41 4D 53 55 4E 47 0A 20 20 20 20 20 01 35 80 | A4 00 A3 0C 10 FC EA 08 A7 31 B6 77 0C FC EA 08 90 | 00 80 00 00 00 00 A3 0C 00 00 A3 0C 00 00 A3 0C A0 | 00 00 01 00 3C FC EA 08 0D 31 B6 77 00 00 00 00 B0 | 00 00 00 00 49 31 B6 77 00 00 00 00 0C FC EA 08 C0 | 88 FC EA 08 88 FC EA 08 BA 6B ED D4 F6 5D BD AB D0 | 48 FC EA 08 CE BE 18 76 00 00 A3 0C 5C FC EA 08 E0 | F8 5A 02 10 00 00 A3 0C 79 51 02 10 00 00 00 00 F0 | 98 FC EA 08 76 52 02 10 00 00 00 10 00 00 00 00 | ||
| HDMI1.4 Capability: AMD Radeon HD 8600M Series HDMI1.4 stereo: Supported PCOMv3 mode: Mode0 : Resolution = 1920 X 1080 , RefreshRate = 24, stereoscopic format = PCOM_STEREOSCOPIC_FORMAT_FRAME_SEQUENTIAL Mode1 : Resolution = 1920 X 1080 , RefreshRate = 25, stereoscopic format = PCOM_STEREOSCOPIC_FORMAT_FRAME_SEQUENTIAL Mode2 : Resolution = 1920 X 1080 , RefreshRate = 30, stereoscopic format = PCOM_STEREOSCOPIC_FORMAT_FRAME_SEQUENTIAL Mode3 : Resolution = 1920 X 1080 , RefreshRate = 30, stereoscopic format = PCOM_STEREOSCOPIC_FORMAT_FRAME_SEQUENTIAL Mode4 : Resolution = 1280 X 720 , RefreshRate = 50, stereoscopic format = PCOM_STEREOSCOPIC_FORMAT_FRAME_SEQUENTIAL Mode5 : Resolution = 1280 X 720 , RefreshRate = 60, stereoscopic format = PCOM_STEREOSCOPIC_FORMAT_FRAME_SEQUENTIAL Mode6 : Resolution = 1280 X 720 , RefreshRate = 59, stereoscopic format = PCOM_STEREOSCOPIC_FORMAT_FRAME_SEQUENTIAL QBS mode: Mode0 : Resolution = 1152 X 648 , RefreshRate = 59 , D3DFormat = 22 Mode1 : Resolution = 1152 X 648 , RefreshRate = 50 , D3DFormat = 22 Mode2 : Resolution = 1152 X 648 , RefreshRate = 59 , D3DFormat = 35 Mode3 : Resolution = 1152 X 648 , RefreshRate = 50 , D3DFormat = 35 Mode4 : Resolution = 1280 X 720 , RefreshRate = 60 , D3DFormat = 22 Mode5 : Resolution = 1280 X 720 , RefreshRate = 59 , D3DFormat = 22 Mode6 : Resolution = 1280 X 720 , RefreshRate = 50 , D3DFormat = 22 Mode7 : Resolution = 1280 X 720 , RefreshRate = 60 , D3DFormat = 35 Mode8 : Resolution = 1280 X 720 , RefreshRate = 59 , D3DFormat = 35 Mode9 : Resolution = 1280 X 720 , RefreshRate = 50 , D3DFormat = 35 Mode10 : Resolution = 1776 X 1000 , RefreshRate = 29 , D3DFormat = 22 Mode11 : Resolution = 1776 X 1000 , RefreshRate = 25 , D3DFormat = 22 Mode12 : Resolution = 1776 X 1000 , RefreshRate = 24 , D3DFormat = 22 Mode13 : Resolution = 1776 X 1000 , RefreshRate = 29 , D3DFormat = 35 Mode14 : Resolution = 1776 X 1000 , RefreshRate = 25 , D3DFormat = 35 Mode15 : Resolution = 1776 X 1000 , RefreshRate = 24 , D3DFormat = 35 Mode16 : Resolution = 1920 X 1080 , RefreshRate = 30 , D3DFormat = 22 Mode17 : Resolution = 1920 X 1080 , RefreshRate = 29 , D3DFormat = 22 Mode18 : Resolution = 1920 X 1080 , RefreshRate = 25 , D3DFormat = 22 Mode19 : Resolution = 1920 X 1080 , RefreshRate = 24 , D3DFormat = 22 Mode20 : Resolution = 1920 X 1080 , RefreshRate = 23 , D3DFormat = 22 Mode21 : Resolution = 1920 X 1080 , RefreshRate = 30 , D3DFormat = 35 Mode22 : Resolution = 1920 X 1080 , RefreshRate = 29 , D3DFormat = 35 Mode23 : Resolution = 1920 X 1080 , RefreshRate = 25 , D3DFormat = 35 Mode24 : Resolution = 1920 X 1080 , RefreshRate = 24 , D3DFormat = 35 Mode25 : Resolution = 1920 X 1080 , RefreshRate = 23 , D3DFormat = 35 |
This message was edited 2 times. Last update was at May 23. 2015 11:52
ReplyCyberLink-MichaelSenior ContributorPrivate MessageLocation: EuropeJoined: Apr 18, 2007 04:05Messages: 7418Offline
May 26, 2015 03:18Cyberlink Bd And 3d Advisor Software Download
Hi,
did you try to connect to the external Display only?
in Win 8 you can Change Output mode by Windows+P
br
Michael Technical Support
Werde Facebook Fan
Replydid you try to connect to the external Display only?
in Win 8 you can Change Output mode by Windows+P
br
Michael Technical Support
Werde Facebook Fan
d_matNewbie Private MessageJoined: May 21, 2015 19:45Messages: 31Offline
May 26, 2015 11:49Quote:Hi,
did you try to connect to the external Display only?
in Win 8 you can Change Output mode by Windows+P
br
Michael
did you try to connect to the external Display only?
in Win 8 you can Change Output mode by Windows+P
br
Michael
Yes, I did it through AMD Catalyst Control Center. I disabled the desktop display and conntected to my 3DTV only. Still doesn't work.
I also ripped the 3D Blu Ray in MKV format. I downloaded TriDef and played the file in the TriDef mediaplayer (the player can't play blu rays in 3D) and I actually got the 3D file working. My TV automatically turned on its 3D mode as usual and I was able to use my active glasses.
PowerDVD won't play the MKV file in 3D. It can play it only in 2D.
So I am assuming it's PowerDVD that is causing the problem.
This message was edited 2 times. Last update was at May 26. 2015 12:52
ReplyCyberLink-MichaelSenior ContributorPrivate MessageLocation: EuropeJoined: Apr 18, 2007 04:05Messages: 7418Offline
May 27, 2015 02:03 Hi,
suggest you get in contact with technical Support Team to narrow down the config and possible root cause.
br
Michael Technical Support
Werde Facebook Fan
Replysuggest you get in contact with technical Support Team to narrow down the config and possible root cause.
br
Michael Technical Support
Werde Facebook Fan
d_matNewbie Private MessageJoined: May 21, 2015 19:45Messages: 31Offline
May 27, 2015 17:46Quote:Hi,
suggest you get in contact with technical Support Team to narrow down the config and possible root cause.
br
Michael
suggest you get in contact with technical Support Team to narrow down the config and possible root cause.
br
Michael
I have. They replied to my first message but the issue wasn't resolved so I sent them another one. I have still yet to hear back from them. Reply
Cyberlink Bd & 3d Advisor Mac
d_matNewbie Private MessageJoined: May 21, 2015 19:45Messages: 31Offline
May 30, 2015 18:57 Well I finally got 3D blu ray to work in PowerDVD 14. I reverted back to the Omega (14.12) AMD drivers.
So for anyone else reading who is having the same issue, the Beta drivers do not work very well with PowerDVD.
ReplySo for anyone else reading who is having the same issue, the Beta drivers do not work very well with PowerDVD.
Cyberlink Bd Suite
Reply to this topic CyberLink Corp. – Shareware – Windows
Overview
CyberLink BD_3D Advisor is a Shareware software in the category Miscellaneous developed by CyberLink Corp..
It was checked for updates 251 times by the users of our client application UpdateStar during the last month.
The latest version of CyberLink BD_3D Advisor is 2.0.6410, released on 06/30/2017. It was initially added to our database on 01/09/2011.
CyberLink BD_3D Advisor runs on the following operating systems: Windows.
Users of CyberLink BD_3D Advisor gave it a rating of 5 out of 5 stars.
Write a review for CyberLink BD_3D Advisor!
251 users of UpdateStar had CyberLink BD_3D Advisor installed last month.
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